Returns & Exchanges
At GPI Supplies, we stand behind the quality of our electronic components and devices with a 30-day satisfaction guarantee. If your equipment is defective or doesn't meet your specifications, we offer a streamlined return process to ensure your project stays on track.
Initiate a Request
Log into your account and navigate to your order history to submit a Return Merchandise Authorization (RMA) request for the specific electronic items.
Secure Packaging
Place the items in their original anti-static packaging and protective shielding to prevent electrostatic discharge or physical damage during transit.
Shipping Labels
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Inspection and Refund
Our technicians will inspect the hardware for original condition and serial number verification before processing your refund or exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing