Frequently Asked Questions
Everything you need to know about our premium electronic supplies.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping may take 7-14 business days depending on your location.
Do your electronics come with a manufacturer warranty?
Yes, all electronics sold by GPI Supplies come with a minimum 12-month manufacturer warranty. Some specific premium components may offer extended coverage as detailed on the product page.
What is your return policy for defective items?
If you receive a defective or damaged product, please contact our support team within 30 days of delivery. We provide a pre-paid shipping label for returns and will offer a full refund or a replacement.
Are the components sold on your site genuine?
Absolutely. GPI Supplies sources all products directly from authorized distributors and original manufacturers to ensure 100% authenticity and high-performance standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress until it reaches your doorstep.